Before to write us …
Please remember that we do not have the entire exchange directions automatically.
All manual exchanges are processed by the operator, within 30 minutes, if the operator is online.
If there is no operator online, the order will be processed as soon as operator will be online.
Orders are checking several times a day and processing.
Please read sections
, perhaps there is an answer.
If you have any problem with the exchange order, use the
, in the form note order number(exchange ID).
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Check order status